Problems can occur. And if they do, we are here to help you get it sorted out as quickly as possible.
Common problems with Treadmills, Ellipticals and Bikes
Always check first with the owner’s manual that came with your particular treadmill to see if it addresses the problem you’re having. Keep in mind that if you tinker with the machine or replace certain parts, you may void any warranty that is in place. Because treadmills are heavy and difficult to assemble and re-assemble, make sure your treadmill purchase includes home service by a certified technician for when problems occur.
If you are still experiencing issues with regards to your product. Please submit a fault report below and we’ll get back to you as soon as possible.